Heather Clothing is seeking a motivated and detail-oriented individual to join our team as an Admin Assistant. As an essential member of our company, you will play a vital role in providing administrative support and ensuring the smooth operation of our store. If you have excellent organizational skills, a customer-centric mindset, and a passion for the fashion industry, we invite you to apply for this exciting opportunity.
• Provide comprehensive administrative support, including managing phone calls, emails, and correspondence.
• Maintain organized files, documents, and records to ensure easy retrieval and efficient workflow.
• Interact with customers in a friendly and professional manner, both in-person and over the phone, addressing inquiries, resolving issues, and delivering exceptional customer service.
• Assist in managing inventory levels, tracking stock, and coordinating with suppliers to ensure optimal merchandise availability.
• Help maintain accurate records of merchandise, monitor stock levels, and assist in inventory reconciliation.
• Collaborate with the sales team to process customer orders, generate invoices, and ensure timely delivery.
• Accurately enter data into relevant systems and databases, and prepare reports as required.
• Assist with general office duties, including organizing office supplies, managing incoming and outgoing mail, and maintaining a clean and organized workspace.
• Support the management of the store's social media accounts, including creating and scheduling posts, responding to comments, and engaging with customers online.
• Undertake additional responsibilities as needed, such as bookkeeping, assisting with marketing initiatives, or managing online platforms like an e-commerce website.
• High school diploma or equivalent; associate degree preferred.
• Proven experience in an administrative or customer service role, preferably in the retail or fashion industry.
• Excellent communication skills, both verbal and written.
• Strong organizational abilities with exceptional attention to detail.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Familiarity with social media platforms and their management.
• Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Positive attitude, team player, and willingness to take initiative.
• Basic knowledge of inventory management and data entry practices is a plus.
Join our dynamic and supportive team and contribute to creating an exceptional shopping experience for our customers. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position. We look forward to reviewing your application!