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WHAT IS YOUR RETURNS POLICY? |
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Items must be returned within 30 days of receipt. |
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Items must be unworn and unwashed. |
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Items must have all tags attached. |
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1. Plese ship the item to: |
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Contact Person |
Myrna Sunga |
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Contact Number |
09164271238 |
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Address |
Blk 6 Lot 2 Pag-ibig Homes Pinagbuhatan, Pasig City 1600 |
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2. Email proof of shipment to ellajanesunga@gmail.com with the order ID as the subject |
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WHAT DO I DO IF MY PRODUCT IS FAULTY? |
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Oh no! We're sorry to hear this. If you receive a faulty item please return to us within 30 days of receipt of the faulty goods. Please remember to get in touch with our Customer Service team prior to returning. Please send a message to 09164271238 or email ellajanesunga@yahoo.com together with an actual picture of the product that you received and the official receipt, and a member of our team will get back to you. |
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CAN I EXCHANGE AN ITEM? |
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Yes. |
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1. To shipback the items, Please follow the Return Process above. |
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2. Delivery fee must be paid first. Click Here for the Mode of Payment. |
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3. Send an email to ellajanesunga@yahoo.com with picture of the new design that you like (Please indicate the size and color for each dresses) and a picture of the proof of deposit for the Delivery Fee. |
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